Marketing and Operations Manager (E-com Account)

Dominion Chemicals Corporation; Makati; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

Dominion Chemicals Corporation is seeking a Marketing and Operations Manager in Makati to develop marketing strategies for products and online services while steering day-to-day e-commerce operations. The role requires strategic thinking, strong leadership, and excellent communication to align marketing with operational goals.

You will oversee campaigns, pricing, inventory, and catalog management across platforms, lead a team, and analyze performance to drive growth and efficiency.

Qualifications

• Bachelor’s degree in Marketing Management or Operations Management or related field.
• 3–5 years of managerial work experience in Marketing/Ops Management.
• Strong knowledge of e-commerce platforms.
• Excellent communication, problem solving and interpersonal skills to work effectively with the team.
• Proactive, adaptable and a team player.

Responsibilities

• Oversee daily e-commerce operations including order fulfillment, inventory management, and customer service.
• Organize and oversee promotional events, including coordinating deliveries and staffing.
• Manage product listings, pricing, and catalog accuracy across platforms.
• Lead and train team members to enhance skills and performance.
• Analyze customer reviews and address marketing and operational issues that arise.
• Manage inventory to ensure stock for promotions and deliveries.
• Review current marketing campaigns and develop cost-effective improvements.
• Analyze website and e-commerce conversion rates and promotions effectiveness.
• Identify potential new markets and formulate entry plans.
• Collaborate with product development and buying teams to estimate product demand.
• Generate innovative advertising ideas with senior management.
• Prepare detailed reports for management review.

Skills

Leadership

Communication

Problem solving

Teamwork

E-commerce platforms

Education

BSBA Marketing Management

Operations Management

Job description

The Marketing and Operations Manager is responsible for developing and implementing marketing strategies to promote the company’s products, online services, as well as overseeing the day-to-day operations to ensure efficiency and effectiveness of the e-commerce business. This role requires a strategic thinker with strong leadership skills, excellent communication abilities, and a knack for problem-solving. The Marketing and Operations Manager will collaborate with various departments, manage marketing campaigns, analyze market and online market trends, and ensure that operational processes align with the company’s goals and objectives.

Specific Responsibilities

1. Oversee daily e-commerce operations including order fulfillment, inventory management, and customer service.

2. Organizing and overseeing promotional events, including coordinating deliveries and staffing.

3. Manage product listings, pricing, and catalog accuracy across platforms.

4. Leading and training team members to enhance their skills and performance.

5. Analyzing customer reviews and addressing any marketing and operational issues that arise.

6. Managing inventory to ensure sufficient stock is available for promotions and deliveries.

7. Reviewing current marketing campaigns to identify weaknesses and developing cost-effective solutions.

8. Analyzing website and e-commerce conversion rates, as well as the effectiveness of promotions, to determine sales drivers.

9. Identifying potential new markets and formulating plans to enter those markets.

10. Collaborating with product development and buying teams to accurately estimate product demand.

11. Generating innovative advertising ideas in conjunction with senior management.

12. Preparing detailed reports for management review.

Qualifications

• Graduate of BSBA major in Marketing Management, Operations Management, or related course

• With at least 3 to 5 years of managerial work experience in Marketing/Ops Management

• Strong knowledge of e-commerce platforms

• Excellent communication, problem solving and interpersonal skills to work effectively with the team

• Proactive, adaptable, and team player