Driver Engagement Lead — Flexible & Impactful Ops

Angkas; Makati; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Free meals

Gym access

Career advancement opportunities

Job summary

Angkas operates a Manila hub delivering mobility solutions across the Philippines. We seek a Driver Engagement Officer to supervise driver concerns, lead community engagement, and ensure policy alignment while offering flexibility in onsite, remote, or hybrid work arrangements.

The role emphasizes performance monitoring, coaching, program execution, and cross-department collaboration to improve driver satisfaction and operational efficiency.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Strong leadership and interpersonal skills with excellent communication and problem-solving abilities.
• Ability to build relationships and motivate others with strong organizational and time-management skills.

Responsibilities

• Lead and supervise driver community engagement and operations, aligning with company policies and performance targets.
• Monitor performance metrics, coach teams, and implement training to improve results.
• Address and resolve driver concerns promptly, coordinating with relevant departments.

Skills

Leadership

Interpersonal skills

Communication

Problem-solving

Time management

Relationship building

Motivation

Attention to detail

Education

Bachelor's degree in Business Administration or Operations Management

Tools

GPS tracking systems

Transportation management software

Data analysis tools

Job description

Angkas operates a Manila hub delivering mobility solutions across the Philippines. We seek a Driver Engagement Officer to supervise driver concerns, lead community engagement, and ensure policy alignment while offering flexibility in onsite, remote, or hybrid work arrangements.

The role emphasizes performance monitoring, coaching, program execution, and cross-department collaboration to improve driver satisfaction and operational efficiency.