Driver Operations & Engagement Specialist

Angkas; Makati; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Free meals

Gym access

Career advancement opportunities

Competitive salary with pay increases

Startup energy

Global, multicultural team

Tech-driven culture

Job summary

Angkas is seeking a Driver Operations Associate to help build a high-quality, long-term experience for drivers in the Philippines. You will manage communications, training initiatives, and retention efforts while aligning with company policies.

The role requires an active driver's license, ability to operate a 4-wheel vehicle, and a Bachelor's degree. 1+ year in operations management, preferably in transport or logistics, plus proficiency with Google Sheets and data reporting, are ideal.

Qualifications

• Must have an active Driver's License and be able to operate a 4-wheel vehicle.
• Bachelor's degree in any related course is required.
• Strong communication, data analysis, and reporting skills needed.

Responsibilities

• Draft and schedule driver updates (hotspots, announcements, tips).
• Monitor driver chats/inboxes for issues or trends and respond to queries.
• Develop learning contents to improve driver professionalism and platform knowledge.
• Track training completion and engagement with content.
• Monitor driver activity to identify disengagement and re-engage via tailored support.
• Develop and run driver loyalty programs and conduct regular FGDs.

Skills

Active Driver's License

4-wheel vehicle knowledge

Google Sheets

Data analysis

Reporting

Communication skills

Computer literate

Education

Bachelor's Degree of any related course

Tools

Job description

Angkas is seeking a Driver Operations Associate to help build a high-quality, long-term experience for drivers in the Philippines. You will manage communications, training initiatives, and retention efforts while aligning with company policies.

The role requires an active driver's license, ability to operate a 4-wheel vehicle, and a Bachelor's degree. 1+ year in operations management, preferably in transport or logistics, plus proficiency with Google Sheets and data reporting, are ideal.