Driver Engagement Lead — Community & Performance Coach

Angkas (DBDOYC, Inc); Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Flexibility in work arrangement

Free meals

Gym access

Career advancement

Competitive salary

Job summary

Angkas (DBDOYC, Inc) seeks a DREX Officer to supervise driver concerns and lead driver-community initiatives in the Manila hub. The role involves coaching, governance, and cross-team collaboration to sustain service quality.

You will coordinate with management to implement welfare and engagement programs, monitor key metrics, and drive continuous improvement in a flexible onsite/remote setup across the Philippines.

Qualifications

• Bachelor's degree required in business/admin or related field.
• 3+ years experience in operations management, preferably in transportation or logistics.
• Proficiency with transportation management software and GPS tracking systems.
• Strong leadership, communication and problem-solving skills.

Responsibilities

• Lead and support the community structure and its leaders.
• Monitor performance metrics and coach teams.
• Address and resolve driver concerns promptly and professionally.
• Design welfare, engagement, and productivity programs.
• Monitor competitor activities and provide insights to management.
• Ensure compliance with company policies and standards.

Skills

Leadership

Interpersonal skills

Communication

Data analysis

Education

Bachelor's degree in Business Administration or related field

Tools

GPS tracking systems

Transportation management software

Data analysis tools

Job description

Angkas (DBDOYC, Inc) seeks a DREX Officer to supervise driver concerns and lead driver-community initiatives in the Manila hub. The role involves coaching, governance, and cross-team collaboration to sustain service quality.

You will coordinate with management to implement welfare and engagement programs, monitor key metrics, and drive continuous improvement in a flexible onsite/remote setup across the Philippines.