DocuWare-Driven Healthcare Document Indexer & Controller

Virtual Staffing Solutions OPC; Tacloban; On-site; PHP 180,000 - 240,000; Full time

Job summary

Virtual Staffing Solutions OPC is seeking a detail-oriented Correspondence Indexer to join our team to manage healthcare-related documents. You will review, index, and route items using DocuWare, ensuring timely processing.

Candidates should be organized, meticulous, and able to handle repetitive tasks while meeting 72-hour turnaround targets. Proficiency in Excel and strong communication with team members is required.

Qualifications

• High school diploma or equivalent is required.
• Experience with DocuWare or similar document management systems is a plus.
• Strong attention to detail and accuracy when handling large volumes of documents.
• Ability to meet consistent processing deadlines and turnaround requirements.
• Proficiency in Microsoft Excel and other standard office applications.
• Ability to work independently while collaborating effectively with a team.

Responsibilities

• Review and index incoming documents in DocuWare, accurately identifying the document type and routing it to the appropriate team or workflow.
• Process documents within the required 72-hour turnaround time.
• Monitor and process items in the preauthorization, correspondence, and medical document trays.
• Coordinate with team members to ensure documents are properly handled and no items are missed or delayed.
• Provide backup support for processing and sending outgoing letters to members and healthcare providers.
• Maintain an Excel tracking sheet to help monitor document volume, status, and workflow.
• Ensure all documents are processed accurately, efficiently, and in accordance with established procedures.
• Manage multiple tasks and priorities while maintaining a high level of accuracy and productivity.

Skills

Data entry

Document processing

Document management

Records management

Administrative support

DocuWare

Education

High school diploma or equivalent

Tools

DocuWare

Job description

Virtual Staffing Solutions OPC is seeking a detail-oriented Correspondence Indexer to join our team to manage healthcare-related documents. You will review, index, and route items using DocuWare, ensuring timely processing.

Candidates should be organized, meticulous, and able to handle repetitive tasks while meeting 72-hour turnaround targets. Proficiency in Excel and strong communication with team members is required.