Documentation Supervisor

Halcyon Marine Healthcare Systems Inc.

Makati

In loco

PHP 350.000 - 480.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

Halcyon Marine Healthcare Systems, Inc. is seeking a Supervisor to oversee the daily tasks of Senior Document Processing Personnel and ensure accuracy and timeliness in line with standards.

You will conduct performance evaluations, address issues, and escalate concerns to the Associate Manager. The role involves responding to client inquiries, attending meetings, and disseminating updates to relevant teams.

Mansioni

Oversee the daily tasks of Senior Document Processing Personnel, ensuring accuracy, timeliness, and compliance with standards.
Conduct regular performance evaluations and reviews of Senior Document Processing Personnel.
Address team issues and escalate concerns to the Associate Manager for prompt resolution.
Respond to client requests and inquiries via email and phone in a timely and professional manner.
Attend internal operations and client meetings to stay aligned with updates, expectations, and objectives.
Disseminate client endorsements and operational updates to the relevant teams and units.
Assist the Associate Manager in preparing and submitting monthly reports and census data for management and client reporting.
Maintain organized documentation and ensure records are secure, accurate, and accessible.

Descrizione del lavoro

Supervise and oversee the daily tasks of Senior Document Processing Personnel, ensuring accuracy, timeliness, and compliance with standards.
Conduct regular performance evaluations and reviews of Senior Document Processing Personnel.
Address team issues and escalates concerns to the Associate Manager for prompt resolution.
Respond to client requests and inquiries via email and phone in a timely and professional manner.
Attend internal operations and client meetings to stay aligned with updates, expectations, and objectives.
Disseminate client endorsements and operational updates to the relevant teams and units.
Assist the Associate Manager in preparing and submitting monthly reports and census data for management and client reporting.
Maintain organized documentation and ensure records are secure, accurate, and accessible.