Document Operations Team Lead

Halcyon Marine Healthcare Systems, Inc.; Makati; Vor Ort; PHP 350.000 - 480.000; Vollzeit

Zusammenfassung

Halcyon Marine Healthcare Systems, Inc. is seeking a Supervisor to oversee the daily tasks of Senior Document Processing Personnel and ensure accuracy and timeliness in line with standards.

You will conduct performance evaluations, address issues, and escalate concerns to the Associate Manager. The role involves responding to client inquiries, attending meetings, and disseminating updates to relevant teams.

Aufgaben

• Oversee the daily tasks of Senior Document Processing Personnel, ensuring accuracy, timeliness, and compliance with standards.
• Conduct regular performance evaluations and reviews of Senior Document Processing Personnel.
• Address team issues and escalate concerns to the Associate Manager for prompt resolution.
• Respond to client requests and inquiries via email and phone in a timely and professional manner.
• Attend internal operations and client meetings to stay aligned with updates, expectations, and objectives.
• Disseminate client endorsements and operational updates to the relevant teams and units.
• Assist the Associate Manager in preparing and submitting monthly reports and census data for management and client reporting.
• Maintain organized documentation and ensure records are secure, accurate, and accessible.

Jobbeschreibung

Halcyon Marine Healthcare Systems, Inc. is seeking a Supervisor to oversee the daily tasks of Senior Document Processing Personnel and ensure accuracy and timeliness in line with standards.

You will conduct performance evaluations, address issues, and escalate concerns to the Associate Manager. The role involves responding to client inquiries, attending meetings, and disseminating updates to relevant teams.