Documentation Coordinator

2GO Group; Bacolod; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Travel perks

Health and wellness programs (Day 1)

Paid time off

Job summary

2GO Group in the Philippines is seeking a Documentation Specialist to manage and streamline operational documents and records. The role involves reviewing submissions, maintaining filing systems, and ensuring compliance with company policies and regulatory requirements.

You will coordinate with multiple departments, support audits and inspections, and provide documentation support to operations, finance, and legal teams.

Qualifications

• Three to five years of relevant experience in documentation, records management, administrative support, logistics, or related functions.
• Bachelor's degree in a business-related field is required.

Responsibilities

• Prepare, review, and process operational documents, reports, forms, permits, and other related records.
• Verify authenticity, completeness, and accuracy of submitted documents and ensure compliance with policies and regulatory requirements.
• Maintain systematic filing systems for hard copy and digital records and ensure proper labeling and retrieval.
• Coordinate with internal departments and external stakeholders on documentation requirements and assist during audits and compliance reviews.
• Generate reports, trackers, and document logs; perform data entry and maintain document monitoring systems.

Skills

Documentation

Leadership

Problem solving

Teamwork

Time management

Project management

Business acumen

Negotiation

Education

Bachelor's degree in Business Administration / Management / Logistics

Job description

Job Description:

Here’s the difference you’ll make

What You’ll Do (your Mission)

Documentation Management

• Prepare, review, and process operational documents, reports, forms, permits, and other related records.
• Ensure all documents are complete, accurate, and properly formatted prior to submission or filing.
• Organize and maintain both physical and electronic filing systems.
• Track and update the status of documents, including received, pending, approved, and filed records.

Verification and Compliance

• Verify the authenticity, completeness, and accuracy of submitted documents.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Identify and upscale discrepancies, missing information, or errors for correction.

Record Keeping

• Maintain systematic filing systems for both hard copy and digital records.
• Ensure documents are properly labeled, indexed, and readily retrievable.
• Archive outdated records in accordance with document retention policies and guidelines.

Coordination and Support

• Coordinate with internal departments and external stakeholders regarding documentation requirements.
• Assist during audits, inspections, and compliance reviews by providing required records and documentation.
• Provide documentation support to operations, finance, legal, and other business units as required.

Administrative Support

• Handle document-related correspondence, including emails, requests, and follow-ups.
• Generate reports, trackers, and document logs as required.
• Perform data entry and maintain document monitoring systems and databases.
• Perform other duties that may be assigned from time to time.

You’ll thrive in this role if you

Educational Background

• You have a Bachelor's Degree in Business Administration, Management, Logistics, or any related business course.

Professional Experience

• You have three (3) to five (5) years of relevant experience in documentation, records management, administrative support, logistics, or related functions.

Competencies, Skills, Knowledge And Abilities

• Leadership Competencies
• Problem Solving
• Teamwork
• Time Management
• Technical Competencies
• Project and Cost Management
• Business Acumen
• Negotiation Skills

What’s in it for you?

Own work that matters.

Grow where you’re supported.

Excel every day.

Be recognized and feel valued—at work and beyond.

Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being

Requirements: