Documentation Coordinator

2GO Group; Bacolod; On-site; PHP 360,000 - 600,000; Full time

Job summary

2GO Group is seeking a Documentation Coordinator in the Philippines to organize, review, and process company records, ensuring accuracy and policy compliance. The role supports operational efficiency by maintaining accessible and up-to-date documentation.

You will coordinate with internal teams and external partners, assist during audits, and maintain filing systems for both hard copy and digital records. A related degree and 3–5 years of relevant experience are preferred.

Qualifications

• Bachelor’s degree in business, management, logistics or related field.
• 3–5 years of experience in documentation/records management or logistics.
• Experience in administrative support and compliance is preferred.

Responsibilities

• Prepare, review, and process operational documents, reports, forms, permits, and related records.
• Ensure documents are complete, accurate, and properly formatted prior to submission or filing.
• Organize and maintain both physical and electronic filing systems.
• Track and update the status of documents (received, pending, approved, filed).
• Coordinate with internal departments and external stakeholders on documentation requirements.
• Assist during audits and compliance reviews by providing required records.

Skills

Leadership Competencies

Problem Solving

Teamwork

Time Management

Technical Competencies

Project and Cost Management

Business Acumen

Negotiation Skills

Education

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Management

Bachelor’s Degree in Logistics

Job description

Here’s the difference you’ll make

As a Documentation Coordinator you will be responsible for organizing, maintaining, and processing company documents to ensure accuracy, completeness, and compliance with internal policies and external requirements. You will supports operational efficiency by ensuring that all records are properly handled, accessible, and up to date.

What You’ll Do (your Mission)

Documentation Management

• Prepare, review, and process operational documents, reports, forms, permits, and other related records.
• Ensure all documents are complete, accurate, and properly formatted prior to submission or filing.
• Organize and maintain both physical and electronic filing systems.
• Track and update the status of documents, including received, pending, approved, and filed records.

Verification and Compliance

• Verify the authenticity, completeness, and accuracy of submitted documents.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Identify and escalating discrepancies, missing information, or errors for correction.

Record Keeping

• Maintain systematic filing systems for both hard copy and digital records.
• Ensure documents are properly labeled, indexed, and readily retrievable.
• Archive outdated records in accordance with document retention policies and guidelines.

Coordination and Support

• Coordinate with internal departments and external stakeholders regarding documentation requirements.
• Assist during audits, inspections, and compliance reviews by providing required records and documentation.
• Provide documentation support to operations, finance, legal, and other business units as required.

Administrative Support

• Handle document-related correspondence, including emails, requests, and follow-ups.
• Generate reports, trackers, and document logs as required.
• Perform data entry and maintain document monitoring systems and databases.
• Perform other duties that may be assigned from time to time.

You’ll thrive in this role if you

Educational Background

• You have a Bachelor's Degree in Business Administration, Management, Logistics, or any related business course.

Professional Experience

• You have three (3) to five (5) years of relevant experience in documentation, records management, administrative support, logistics, or related functions.

Competencies, Skills, Knowledge And Abilities

• Leadership Competencies
• Problem Solving
• Teamwork
• Time Management
• Technical Competencies
• Project and Cost Management
• Business Acumen
• Negotiation Skills

What’s in it for you?

Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported. You work in a team-first environment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.