Document Control Representative - CEBU

Cloudstaff; Cebu City; Híbrido; PHP 279 000 - 391 000; Tempo integral

Resumo da oferta

Cloudstaff is seeking a Document Control Representative to manage incoming digital correspondence and ensure accurate uploading to internal CRMs. The role includes reviewing voicemails, performing task audits for compliance, and handling other document-related responsibilities as assigned.

Key duties include daily review of digital mail, precise uploading/categorization of documents, and collaboration with teams to clarify requirements.

Qualificações

• Experience in document management or administrative support.
• Familiarity with CRM systems is preferred.
• Experience with digital document processing or online mail systems is a plus.

Responsabilidades

• Review and process incoming digital mail and voicemails daily.
• Upload and categorize documents into CRM folders.
• Perform task audits to ensure accuracy and protocol adherence.
• Identify discrepancies or incomplete documentation.
• Maintain records in accordance with company standards.
• Collaborate with internal teams to clarify document requirements.

Conhecimentos

Attention to detail

CRM proficiency

Document management

Time management

Communication

Compliance

Independent & collaborative

Problem-solving

Ferramentas

CRM software

Descrição da oferta de emprego

The Document Control Representative is responsible for managing incoming digital correspondence through the online mail system, accurately uploading documents to internal CRMs, and ensuring proper categorization. This role also includes reviewing and processing voicemails, performing task audits for compliance and accuracy, and handling other document-related responsibilities as assigned.

Key Responsibilities

• Review and process incoming digital mail and voicemails daily
• Accurately upload and categorize documents into appropriate CRM folders
• Perform task audits to ensure completion, accuracy, and protocol adherence
• Identify and escape discrepancies or incomplete documentation
• Maintain and update records in accordance with company standards
• Collaborate with internal teams to clarify document requirements
• Support additional document-related tasks as assigned

Experience

Previous experience in document management, administrative support, or a related field, Familiarity with CRM systems preferred, Experience with digital document processing or online mail systems is a plus

Skills

High attention to detail and accuracy, Proficiency in CRM and document management tools, Strong organizational and time management skills, Effective written and verbal communication, Ability to follow detailed procedures and maintain compliance, Self-motivated and able to work both independently and collaboratively, Critical thinking and problem-solving abilitie