Document Control Specialist: CRM & Compliance Expert

Cloudstaff Philippines Inc.; Cebu City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Employee Share Units

Cloudstaff Dream Points

Health and life insurance on 16th day

Career advancement

In-house psychiatrist

International career growth

Mental Wellness EAP Lifeworks

Social clubs & groups

Mid-Year parties with prizes

Referral incentives

Job summary

Cloudstaff Philippines Inc. is seeking a Document Control Representative to manage incoming digital correspondence, upload files to CRMs, and ensure proper categorization. The role includes reviewing voicemails, performing audits for accuracy, and handling other document-related responsibilities.

The position requires attention to detail, CRM proficiency, and strong organizational skills. This is a full-time on-site role in Cebu City with opportunities for growth within the company.

Qualifications

• Experience in document management or administrative support.
• Familiarity with CRM systems is preferred.
• Experience with digital document processing or online mail systems is a plus.

Responsibilities

• Review and process incoming digital mail and voicemails daily.
• Upload and categorize documents into CRM folders accurately.
• Perform task audits to ensure completion and compliance.
• Identify discrepancies or incomplete documentation and escalate.
• Maintain and update records per company standards.
• Collaborate with internal teams to clarify document requirements.
• Support additional document-related tasks as assigned.

Skills

Attention to detail

CRM proficiency

Organizational skills

Written & verbal communication

Procedural compliance

Independent & collaborative

Critical thinking

Tools

CRM systems

Document management tools

Job description

Cloudstaff Philippines Inc. is seeking a Document Control Representative to manage incoming digital correspondence, upload files to CRMs, and ensure proper categorization. The role includes reviewing voicemails, performing audits for accuracy, and handling other document-related responsibilities.

The position requires attention to detail, CRM proficiency, and strong organizational skills. This is a full-time on-site role in Cebu City with opportunities for growth within the company.