Disability Insurance Support Associate

Principal Global Services (Philippines) LLC; Taguig; On-site; PHP 180,000 - 240,000; Full time

Job summary

Principal Global Services (Philippines) LLC is seeking a customer service professional for phone and email support related to disability benefits. The role involves assisting Employers, Agents, Relationship Managers, Members, and Beneficiaries with inquiries.

The candidate should have 1–2 years in Insurance and BPO, plus excellent verbal and written communication skills and the ability to multitask effectively. Certification or licensure is not required.

Qualifications

• Strong verbal and written communication skills.
• 1-2 years experience in Insurance.
• 1-2 years BPO experience.
• Ability to multitask between phone and email interactions.
• No certification/licence required.

Responsibilities

• Provide phone support to Employers (Group), Agents, Relationship Managers, Members and Beneficiaries, or any caller.
• Respond to inquiries about short and long term disability.

Skills

Strong communication

Phone & email support

Multitasking

Job description

Principal Global Services (Philippines) LLC is seeking a customer service professional for phone and email support related to disability benefits. The role involves assisting Employers, Agents, Relationship Managers, Members, and Beneficiaries with inquiries.

The candidate should have 1–2 years in Insurance and BPO, plus excellent verbal and written communication skills and the ability to multitask effectively. Certification or licensure is not required.