Associate - Insurance Claims

Principal Financial Group; Philippines; On-site; PHP 279,000 - 502,000; Full time

Job summary

Principal Financial Group in the Philippines seeks a customer support specialist to handle inquiries about short and long term disability benefits, via phone and email, supporting Employers, Agents, Relationship Managers, Members and Beneficiaries.

No license required; 1–2 years in insurance or BPO preferred; strong verbal and written communication; ability to multitask between phone and email.

Qualifications

• Preferably 1–2 years experience with Insurance
• 1–2 years BPO experience
• Strong verbal and written communication skills
• Ability to multitask between phone and email interactions
• No certification/license required

Responsibilities

• Provide phone support to Employers (Group), Agents, Relationship Managers, Members and Beneficiaries or any other caller inquiring about a short and long term disability.

Skills

Insurance

BPO

Phone support

Verbal communication

Written communication

Job description

Job Description:

Responsibilities

• Phone support to Employers (Group), Agents, Relationship Managers, Members and Beneficiaries or any other caller inquiring about a short and long term disability

Qualifications

• Preferrably but not required 1-2 years experience with Insurance
• 1-2 years BPO experience
• Strong verbal and written communication skills
• Can multi-task between phone and email interaction
• No certification/ license is required

Additional Information

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.