Associate - Insurance Claims

Principal Global Services (Philippines) LLC; Taguig; On-site; PHP 180,000 - 240,000; Full time

Job summary

Principal Global Services (Philippines) LLC is seeking a customer service professional for phone and email support related to disability benefits. The role involves assisting Employers, Agents, Relationship Managers, Members, and Beneficiaries with inquiries.

The candidate should have 1–2 years in Insurance and BPO, plus excellent verbal and written communication skills and the ability to multitask effectively. Certification or licensure is not required.

Qualifications

• Strong verbal and written communication skills.
• 1-2 years experience in Insurance.
• 1-2 years BPO experience.
• Ability to multitask between phone and email interactions.
• No certification/licence required.

Responsibilities

• Provide phone support to Employers (Group), Agents, Relationship Managers, Members and Beneficiaries, or any caller.
• Respond to inquiries about short and long term disability.

Skills

Strong communication

Phone & email support

Multitasking

Job description

Responsibilities

Phone support to Employers (Group), Agents, Relationship Managers, Members and Beneficiaries or any other caller inquiring about a short and long term disability

Qualifications

Preferrably but not required 1-2 years experience with Insurance

1-2 years BPO experience

Strong verbal and written communication skills

Can multi-task between phone and email interaction

No certification/ license is required

Additional Information

Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.