Insurance Claims Associate: Disability Support

Principal Financial Group; Philippines; On-site; PHP 279,000 - 502,000; Full time

Job summary

Principal Financial Group in the Philippines seeks a customer support specialist to handle inquiries about short and long term disability benefits, via phone and email, supporting Employers, Agents, Relationship Managers, Members and Beneficiaries.

No license required; 1–2 years in insurance or BPO preferred; strong verbal and written communication; ability to multitask between phone and email.

Qualifications

• Preferably 1–2 years experience with Insurance
• 1–2 years BPO experience
• Strong verbal and written communication skills
• Ability to multitask between phone and email interactions
• No certification/license required

Responsibilities

• Provide phone support to Employers (Group), Agents, Relationship Managers, Members and Beneficiaries or any other caller inquiring about a short and long term disability.

Skills

Insurance

BPO

Phone support

Verbal communication

Written communication

Job description

Principal Financial Group in the Philippines seeks a customer support specialist to handle inquiries about short and long term disability benefits, via phone and email, supporting Employers, Agents, Relationship Managers, Members and Beneficiaries.

No license required; 1–2 years in insurance or BPO preferred; strong verbal and written communication; ability to multitask between phone and email.