Insurance Customer Support Associate – Growth & Perks

ISSI Corp; Philippines; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Paid Time Off

Team Building & Recreation

Complimentary Meals & Snacks

Competitive Compensation

14th Month Pay

HMO for healthcare

Job summary

A customer service company in the Philippines is seeking a Customer Support Associate to join their friendly team. In this role, you will be responsible for helping customers resolve issues and ensuring their satisfaction through excellent communication and problem-solving skills. Candidates should have a minimum of 2 years’ experience in BPO or customer service, with strong customer service skills valued. The company offers competitive compensation, paid time off, and additional perks to support your well-being.

Qualifications

• Minimum of 2 years BPO/Customer Service experience preferred.
• Strong customer service skills required.
• Background in insurance/financial accounts is an advantage.

Responsibilities

• Handle inbound calls from policy members with professional telephone etiquette.
• Ensure inquiries are resolved using designated systems and processes.
• Meet agreed service levels without sacrificing quality.

Skills

Communication

Problem-Solving

Resilience and Adaptability

Administrative Work

Education

At least 2nd year college level

Job description

A customer service company in the Philippines is seeking a Customer Support Associate to join their friendly team. In this role, you will be responsible for helping customers resolve issues and ensuring their satisfaction through excellent communication and problem-solving skills. Candidates should have a minimum of 2 years’ experience in BPO or customer service, with strong customer service skills valued. The company offers competitive compensation, paid time off, and additional perks to support your well-being.