Dining Supervisor

Hammerjack Pty Ltd; Philippines; On-site; PHP 357,000 - 580,000; Full time

Job summary

Bizu Patisserie & Bistro is seeking a Dining Supervisor to oversee daily dining operations at our Makati location. You will lead restaurant staff, coordinate shifts, and ensure exceptional guest experiences while maintaining cleanliness and compliance with safety standards.

Ideal candidates have proven supervisory experience in dining establishments, strong communication skills, and a commitment to delivering quality service in a fast-paced environment.

Qualifications

• Strong customer service and guest relation skills.
• Experience in supervising dining staff and delegating tasks.

Responsibilities

• Oversee daily dining operations and ensure high-quality service.
• Manage restaurant staff and coordinate shifts.
• Maintain cleanliness and compliance with standards.
• Address guest inquiries and resolve issues.
• Ensure smooth service during operating hours.
• Collaborate with kitchen staff to optimize service flow.

Skills

Customer service

Complaint resolution

Guest relationship management

Team leadership

Staff scheduling

Delegation of tasks

Attention to detail

Organizational skills

Cleanliness & service standards

Verbal communication

Job description

Company Description

Bizu Patisserie & Bistro is a renowned restaurant in Metro Manila, celebrated for its fusion of bistro-style dishes and a vast array of exquisite French pastries and desserts. Drawing inspiration from the French word Bisous, meaning kiss, Bizu embodies gratitude, love, and creativity in every dish served. With a mission to inspire through both flavor and presentation, Bizu offers a unique dining experience to its guests. The restaurant has become a hallmark of quality and creativity in the culinary scene, delivering unforgettable moments to its customers.

Role Description

This is a full-time, on-site position for a Dining Supervisor role, located in Makati. The Dining Supervisor will oversee daily dining operations, ensuring high-quality service and exceptional customer experiences. Responsibilities include managing restaurant staff, coordinating shifts, maintaining cleanliness and compliance standards, addressing guest inquiries, and ensuring smooth service during operating hours. The role also involves collaborating with kitchen staff to ensure efficient service flow and contributing to the overall success of the restaurant.

Qualifications

• Strong skills in customer service, complaint resolution, and guest relationship management
• Proficiency in team leadership, staff scheduling, and delegation of tasks
• Attention to detail, organizational skills, and a commitment to maintaining cleanliness and service standards
• Excellent verbal communication abilities and a professional demeanor
• Experience in dining establishments, particularly in supervisory roles, is highly preferred
• Knowledge of food safety and quality standards
• Ability to adapt in a fast-paced environment and manage pressure effectively
• A degree in Hospitality Management or related field, or equivalent professional experience, is preferred

Location: Makati City