Dining Lead

Tender Lover Food Corp. (Chick Chicken); Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Free Meals

Job Training

Opportunities for promotion

Job summary

Tender Lover Food Corp. (Chick Chicken) is looking for a Team Supervisor for their Makati location. The role involves supervising front staff, ensuring excellent customer service, and managing operational tasks. Candidates should have at least a high school diploma and experience in supervising a restaurant environment. Strong leadership and communication skills are essential. A friendly work environment with opportunities for promotion is offered, along with competitive salary and benefits.

Qualifications

• Proven experience in supervising operations in a restaurant or fast-food setting.
• Strong knowledge of customer service, POS/cashiering procedures, and team supervision.
• Excellent communication, leadership, and problem-solving skills.

Responsibilities

• Supervise and support front staff during daily operations.
• Ensure fast, accurate, and friendly customer service.
• Monitor cashier transactions and ensure accurate cash handling.
• Oversee dining area cleanliness and customer seating flow.
• Assist in staff training and performance monitoring.

Skills

Customer service

Team leadership

POS/cashiering procedures

Problem-solving

Multitasking

Education

High School Graduate

Job description

On-site - Makati 1-3 Yrs Exp High/Senior High School Full-time

Job Description

What You’ll Be Doing:

• Supervise and support front staff, including servers and cashiers, during daily operations.
• Ensure fast, accurate, and friendly customer service at all times.
• Monitor cashier transactions, handle voids and discounts, and ensure accurate cash handling and end-of-day reports.
• Oversee dining area cleanliness, table setup, and customer seating flow.
• Assist in staff training, scheduling, and performance monitoring.
• Address customer inquiries, feedback, and complaints promptly and professionally.
• Coordinate with the kitchen team to ensure smooth food service and order accuracy.
• Assist in inventory monitoring of dining supplies and condiments.
• Lead by example in professionalism, teamwork, and customer service excellence.

What We’re Looking For:

• At least a High School Graduate (Hospitality, Business, or related training preferred).
• Proven experience in supervising operations, preferably in a restaurant or fast-food setting.
• Strong knowledge of customer service, POS/cashiering procedures, and team supervision.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask and work efficiently under pressure.
• Willing to work on shifting schedules, weekends, and holidays.
• Positive attitude, reliability, and passion for delivering great customer experiences.
• Competitive salary and performance-based incentives.
• Friendly and supportive work environment.
• Opportunities for promotion and skill development.
• Company events.

Computer Literate, Teamwork, Written and Verbal Communication Skills, Interpersonal Skills, Communication Skills, Operations Management, Customer Service Skills, Leadership Skills, Restaurant Management, Strong Work Ethic

Government Mandated Benefits

Free Meals

Professional Development

Job Training

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Working Location

On-site in Makati