On-Site Dining Experience Supervisor (Makati)

Bizu Patisserie & Bistro; Makati; On-site; PHP 279,000 - 424,000; Full time

Job summary

Bizu Patisserie & Bistro in Makati is seeking a Dining Supervisor for a full-time, on-site role. You will oversee daily dining operations, manage staff, coordinate shifts, maintain high cleanliness and service standards, and address guest inquiries to ensure exceptional experiences.

The role requires strong customer service, leadership, and knowledge of food safety in a fast-paced dining environment. Hospitality background preferred; on-site in Metro Manila.

Qualifications

• Strong customer service, complaint resolution, and guest relationship management.
• Proven ability to lead teams, schedule staff, and delegate tasks.
• Attention to detail, organization, cleanliness, and service standards.

Responsibilities

• Oversee daily dining operations and ensure high-quality service.
• Manage restaurant staff and coordinate shifts.
• Maintain cleanliness and compliance standards throughout service hours.
• Address guest inquiries and resolve issues to ensure exceptional experiences.
• Collaborate with kitchen staff to ensure efficient service flow.
• Contribute to the overall success of the restaurant.

Skills

Customer service

Complaint resolution

Guest relations

Team leadership

Education

Hospitality Management or related field

Job description

Bizu Patisserie & Bistro in Makati is seeking a Dining Supervisor for a full-time, on-site role. You will oversee daily dining operations, manage staff, coordinate shifts, maintain high cleanliness and service standards, and address guest inquiries to ensure exceptional experiences.

The role requires strong customer service, leadership, and knowledge of food safety in a fast-paced dining environment. Hospitality background preferred; on-site in Metro Manila.