Dining Manager

INTERACTIVE MULTI-PURPOSE COOPERATIVE; Pasay; On-site; PHP 600,000 - 960,000; Full time

Benefits offered by this job

Staff meal benefits

Career advancement opportunities

Ongoing training and development

Positive work-life balance

Job summary

INTERACTIVE MULTI-PURPOSE COOPERATIVE in Newport City, Pasay City, Metro Manila, is seeking a Dining Manager. This full-time role leads all dining operations, from service flow and seating to guest satisfaction, profitability, and adherence to service quality standards.

You will supervise dining staff, coordinate with kitchen and bar, manage reservations, and ensure food safety and hygiene throughout the dining area. A track record in hospitality management and strong leadership are essential.

Qualifications

• Minimum 3-5 years in dining or hospitality management.
• Proven ability to lead teams and oversee dining operations.
• Strong knowledge of food service operations and standards.

Responsibilities

• Oversee all daily dining operations and guest seating arrangements.
• Lead, train and supervise dining staff to deliver high-quality service.
• Maintain food safety, cleanliness and hygiene across the dining area.
• Manage reservations and address customer inquiries and complaints promptly.
• Coordinate with kitchen and bar for seamless service and timely meals.
• Control costs related to staffing, inventory and waste while preserving quality.
• Create and implement policies to enhance guest experience and efficiency.
• Conduct staff meetings and performance evaluations to maintain standards.
• Analyze sales data and customer feedback to identify improvements.
• Ensure compliance with health, safety regulations and company standards.

Skills

Leadership

Staff training

Guest service

Communication

Food safety knowledge

POS proficiency

Education

Bachelor's degree in Hospitality or related field

Tools

POS systems

Restaurant management software

Job description

About the role

We are seeking an experienced Dining Manager to join the INTERACTIVE MULTI-PURPOSE COOPERATIVE team in Newport City, Pasay City, Metro Manila. This is a full-time position that offers the opportunity to lead and oversee all dining operations within our hospitality venue. As Dining Manager, you will be responsible for delivering exceptional guest experiences whilst maintaining operational excellence, ensuring profitability, and upholding our commitment to service quality. This role is pivotal in creating a welcoming atmosphere and setting the standard for customer satisfaction across all dining services.

Key responsibilities

• Oversee all daily dining operations, including table management, service flow and guest seating arrangements


• Lead, train and supervise dining staff to ensure consistent delivery of high-quality customer service


• Monitor and maintain food safety standards, cleanliness and hygiene protocols throughout the dining area


• Manage reservations, handle customer inquiries and resolve any complaints or issues promptly and professionally


• Coordinate with kitchen and bar teams to ensure seamless service delivery and timely meal preparation


• Control costs related to staffing, inventory and waste whilst maintaining service quality


• Create and implement policies and procedures to enhance guest experience and operational efficiency


• Conduct regular staff meetings and performance evaluations to maintain high standards of service


• Analyse sales data and customer feedback to identify opportunities for improvement and growth


• Ensure compliance with health and safety regulations and company standards

What we’re looking for

• Minimum of 3-5 years’ experience in dining management or hospitality management roles


• Proven track record of successfully managing dining operations and leading teams


• Strong knowledge of food service operations, table management and hospitality best practices


• Excellent communication and interpersonal skills with the ability to interact effectively with guests and staff


• Leadership capabilities with the ability to motivate and develop team members


• Outstanding organisational and multitasking abilities, particularly during peak service periods


• Problem‑solving skills and the ability to handle customer complaints with professionalism and tact


• Knowledge of health and safety regulations and food safety standards


• Proficiency with point‑of‑sale (POS) systems and restaurant management software


• Flexibility to work various shifts, including evenings, weekends and public holidays


• Preferably, experience with upscale dining establishments or hotels in Metro Manila

What we offer

INTERACTIVE MULTI-PURPOSE COOPERATIVE is committed to supporting the professional growth and wellbeing of our team members. We offer competitive remuneration packages, staff meal benefits, and opportunities for career advancement within the hospitality sector. We foster a collaborative work environment where your contributions are valued and recognised. Additionally, we provide ongoing training and development programmes to help you enhance your skills and progress within your career. We believe in maintaining a positive work-life balance and creating a supportive workplace culture where employees can thrive.

About us

INTERACTIVE MULTI-PURPOSE COOPERATIVE is a dynamic hospitality organisation dedicated to delivering exceptional dining experiences and comprehensive hospitality services. Located in the vibrant Newport City development in Pasay City, Metro Manila, we are committed to excellence in service quality, innovation and customer satisfaction. Our mission is to create memorable experiences for our guests whilst fostering a welcoming and inclusive environment for our team. We pride ourselves on our attention to detail, commitment to operational excellence, and our passion for hospitality.