Digital Merchandising Team Lead - CRO & UX Growth

ConnectOS; Mandaluyong; On-site; PHP 700,000 - 1,100,000; Full time

Benefits offered by this job

Medical & Dental coverage

Vacation and Sick Leave

Annual appraisal

13th Month Pay

Office-based

Corporate wellness facilities

Job summary

ConnectOS in Manila is seeking a Digital Merchandising Team Lead to enhance the online shopping experience and drive e‑commerce growth. You will oversee product presentation, site content, A/B testing, and CRO, using data and insights to improve conversion rates, revenue, and customer satisfaction.

You will supervise Manila‑based Digital and Marketing teams, align priorities, ensure quality delivery, and collaborate with partners to deliver initiatives.

Qualifications

• 3+ years in omnichannel e-commerce retail.
• 1+ year CRO experience with A/B testing.
• Experience with CMS like SAP Hybris or WordPress.
• Strong HTML/CSS basics.
• Advanced Excel skills (VLOOKUP, PivotTables, IF).

Responsibilities

• Optimise product placement, categorisation, search, navigation, imagery, and data accuracy.
• Lead CRO initiatives, run A/B tests, analyse performance, and recommend site improvements.
• Monitor e-commerce trends and competitor sites for opportunities.
• Manage product range execution, promotions, launches, and merchandising projects.
• Maintain product catalogue data, pricing, and site updates with data integrity.
• Support website testing, UAT, and operational upgrades.
• Coordinate daily workloads and priorities for Manila-based teams.
• Coach team members and ensure quality against SLAs.
• Collaborate with marketing, tech, analysts, agencies, and vendors.

Skills

Omnichannel retail

CRO

Team coordination

UX basics

HTML/CSS basics

Advanced Excel

Analytical thinking

Communication skills

Tools

SAP Hybris

WordPress

Job description

ConnectOS in Manila is seeking a Digital Merchandising Team Lead to enhance the online shopping experience and drive e‑commerce growth. You will oversee product presentation, site content, A/B testing, and CRO, using data and insights to improve conversion rates, revenue, and customer satisfaction.

You will supervise Manila‑based Digital and Marketing teams, align priorities, ensure quality delivery, and collaborate with partners to deliver initiatives.