Digital Merchandising Lead — E‑commerce Growth & CRO

ConnectOS; Pasay; On-site; PHP 700,000 - 950,000; Full time

Benefits offered by this job

Office-based

Medical and Dental coverage from day 1

Paid vacation and sick leave with accr

Annual appraisal

13th month pay

Sleeping quarters complimentary

Office fitness facilities

Job summary

ConnectOS is seeking a Digital Merchandising Team Lead in Manila to enhance online shopping, optimize site performance and drive e‑commerce growth. You will supervise Manila‑based Digital and Marketing teammates, align priorities, ensure quality delivery, and collaborate with cross‑functional partners.

You will oversee product presentation, content, A/B testing, and CRO, using data and customer insights to improve conversion, revenue and satisfaction. Office‑based with competitive benefits.

Qualifications

• 3+ years in omnichannel ecommerce retail with product lifecycle & digital content management.
• 1+ year in conversion rate optimization (CRO) with at least basic A/B testing.
• Experience coordinating workloads across geographically dispersed teams.
• Familiarity with SAP Hybris or WordPress content management.
• Strong UX understanding and HTML/CSS basics.
• Advanced Excel skills (VLOOKUP, PivotTables, IF).
• Must have strong analytical, problem‑solving and customer‑focused mindset.
• Excellent communication, collaboration, and coaching abilities.

Responsibilities

• Optimize product placement, categorization, search, navigation, imagery, and data for sales uplift.
• Lead CRO initiatives with data‑driven recommendations.
• Track ecommerce trends and competitor activity for improvements.
• Manage product range execution, promotions, launches, and merchandising projects.
• Maintain accurate catalogue data, pricing, and updates with data integrity.
• Support site testing, UAT, and operational upgrades.
• Coordinate workloads, priorities, and deliverables for Manila team members.
• Coach team, provide feedback, ensure quality and SLA adherence.
• Collaborate with marketing, tech, analysts, agencies and vendors on ecommerce initiatives.

Skills

Omnichannel e‑commerce

CRO & A/B testing

Team coordination

Content management systems

UX principles

HTML/CSS

Excel (VLOOKUP/PivotTables/IF)

Analytical thinking

Communication & coaching

Tools

SAP Hybris

WordPress

Job description

ConnectOS is seeking a Digital Merchandising Team Lead in Manila to enhance online shopping, optimize site performance and drive e‑commerce growth. You will supervise Manila‑based Digital and Marketing teammates, align priorities, ensure quality delivery, and collaborate with cross‑functional partners.

You will oversee product presentation, content, A/B testing, and CRO, using data and customer insights to improve conversion, revenue and satisfaction. Office‑based with competitive benefits.