Digital Commerce Analyst

MicroSourcing; Philippines; On-site; PHP 600,000 - 860,000; Full time

Benefits offered by this job

Competitive rewards

Collaborative spirit

Work-life harmony

Career growth

Inclusive teamwork

Job summary

MicroSourcing is seeking a Digital Commerce Analyst to support data-driven decisions across client digital platforms. You will collect, analyze, and present KPI data, ensuring insights reach cross-functional teams and influence ongoing optimization of webstores and mobile apps.

The role requires strong Excel skills, familiarity with BI tools, and a solid understanding of e-commerce practices. A collaborative, multicultural, hybrid work environment is offered.

Qualifications

• BA/BS degree required.
• Excellent Excel skills are essential.
• Familiarity with BI tools (Tableau, MicroStrategy, Cognos) is a plus.
• Strong understanding of documentation standards used in the company and industry.
• Able to be productive in a multicultural, virtual environment.
• Knowledge of e-commerce best practices and online consumer behavior.
• Excellent verbal and written English communication skills.

Responsibilities

• Collect and prepare regular reports and dashboards related to demand KPI and revenue to communicate findings and insights to cross-functional teams.
• Conduct competitive analysis to identify market trends, benchmark competitors, evaluate user experience, and recommend strategies for competitive advantage.
• Prepare content audit reports and other specifics to optimize website design and functionality.
• Execute site content checks, user acceptance testing, and quality assurance to ensure accuracy of images, copy, and UX features across client’s digital platforms including webstore and mobile application.
• Coordinate with cross-functional teams to ensure timely and accurate data collection while consistently meeting deadlines.
• Develop and refine existing reports to ensure maximum performance and usability while aligning with strategic business needs.

Skills

MS Office (Excel)

English communication

E-commerce knowledge

Multicultural collaboration

Documentation standards

Education

Bachelor's degree

Tools

MicroStrategy

Tableau

Cognos

Job description

Position

Digital Commerce Analyst

Location

1880 Building, Eastwood

Work Setup & Shift

Hybrid

You’ll Have

• Competitive Rewards: above‑market compensation, healthcare coverage on day one with dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: participate in a positive and engaging work environment through company‑sponsored events and activities
• Work‑Life Harmony: flexible work arrangements that fit your balance between work and life
• Career Growth: opportunities for continuous learning and career advancement
• Inclusive Teamwork: part of a diverse team celebrating inclusion and fostering an inclusive culture

Your Role

• Collect and prepare regular reports and dashboards related to demand KPI and revenue to communicate findings and insights to cross‑functional teams
• Conduct competitive analysis to identify market trends, benchmark competitors, evaluate user experience, and recommend strategies for competitive advantage
• Prepare content audit reports and other specifics to optimize website design and functionality
• Execute site content checks, user acceptance testing, and quality assurance to ensure accuracy of images, copy, and UX features across client’s digital platforms including webstore and mobile application
• Coordinate with cross‑functional teams to ensure timely and accurate data collection while consistently meeting deadlines
• Develop and refine existing reports to ensure maximum performance and usability while aligning with strategic business needs

What You Need

• BA/BS degree required
• Proven expertise in MS Office (Excel, PowerPoint), with strong Excel skills essential
• Familiarity with business intelligence tools (e.g., MicroStrategy, Tableau, Cognos) a plus
• Excellent understanding of company and industry‑accepted documentation standards
• Ability to be productive and effective in a multicultural, virtual work environment
• Knowledge of e‑commerce best practices, online consumer behavior, and industry trends
• Excellent verbal and written English communication skills

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. The company values diversity and fosters an inclusive culture that embraces individuals of all backgrounds.