Desktop Support Engineer: End-User IT & Remote Access

Millennium Technology Services; Iloilo City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A tech support service company based in Iloilo City is looking for a Desktop Support Engineer. The role involves providing complex technical support for end-user environments, managing incidents and asset inventories, and installing/configuring new workstations and software. Ideal candidates should have a background in IT or computer-related programs and possess solid communication skills. Join a team focused on delivering high-quality technical support in a fast-paced environment.

Qualifications

• Ability to provide technical support and planning for end-user environments.
• Knowledge in desktop, software, and hardware installation.
• Proficient in business email writing and oral communication in English.

Responsibilities

• Analyze and troubleshoot incidents effectively.
• Manage asset inventory of desktops and consumables.
• Install, test, and configure workstations and software.
• Document procedures and report incidents.

Skills

Technical support

Incident management

Windows OS installation

Basic computer hardware knowledge

Education

College Level under IT or computer related programs

Job description

A tech support service company based in Iloilo City is looking for a Desktop Support Engineer. The role involves providing complex technical support for end-user environments, managing incidents and asset inventories, and installing/configuring new workstations and software. Ideal candidates should have a background in IT or computer-related programs and possess solid communication skills. Join a team focused on delivering high-quality technical support in a fast-paced environment.