Desktop & EUC Technician – Onsite & Remote Support

Strategic Networks, Inc.; Bulacan; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading technology support firm in Bulacan, Philippines, seeks an IT Support Specialist responsible for installation, support, and troubleshooting of desktop software and hardware. The ideal candidate should have good communication skills, a strong understanding of IT principles, and experience with various operating systems and devices. The role involves both onsite and remote support functions, ensuring high customer satisfaction.

Qualifications

• Good general understanding of IT principles such as Networks, Hardware and Domains.
• Working knowledge of software packages like MS Office, Lotus Notes, and MS Outlook.
• Experience with troubleshooting End User device hardware and software.

Responsibilities

• Install, upgrade, support and troubleshoot desktop software/applications.
• Provide onsite and remote support for hardware and software.
• Perform preventative maintenance and manage hardware moves.

Skills

Problem analysis

Customer service

Communication skills

Attention to detail

Team player

Tools

MS Office

Lotus Notes

Windows

Mac OS

Job description

A leading technology support firm in Bulacan, Philippines, seeks an IT Support Specialist responsible for installation, support, and troubleshooting of desktop software and hardware. The ideal candidate should have good communication skills, a strong understanding of IT principles, and experience with various operating systems and devices. The role involves both onsite and remote support functions, ensuring high customer satisfaction.