Remote IT Support Specialist
Zenlabs Venture Management Inc.
14 days+
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Job summary
A technology management firm is seeking an IT Technical Support Specialist in Iloilo City, Philippines. This role involves providing technical assistance, troubleshooting issues, and maintaining IT infrastructure. The ideal candidate should have a degree in IT or Computer Science, with 1-2 years experience in a similar role. Relevant certifications like CompTIA A+ and strong communication skills are essential. Competitive salary and benefits provided.
Qualifications
- 1-2 years of experience in IT support or a similar technical role.
- Familiarity with troubleshooting hardware and software issues in a business environment.
- Experience with remote desktop support and ticketing systems is a plus.
Responsibilities
- Provide first-line support for end-users regarding technical issues.
- Troubleshoot and resolve technical problems, either remotely or in person.
- Install, configure, and upgrade operating systems and software applications.
- Maintain and monitor the functionality of company networks.
- Respond to and manage helpdesk tickets.
Skills
Strong knowledge of computer systems, hardware, and software
Experience with troubleshooting common network and hardware problems
Excellent communication skills
Proficiency with Microsoft Office Suite
Strong problem-solving and analytical skills
Education
Degree in Information Technology, Computer Science, or related field
Relevant technical certifications (CompTIA A+, MCITP, ITIL)
Job description
A technology management firm is seeking an IT Technical Support Specialist in Iloilo City, Philippines. This role involves providing technical assistance, troubleshooting issues, and maintaining IT infrastructure. The ideal candidate should have a degree in IT or Computer Science, with 1-2 years experience in a similar role. Relevant certifications like CompTIA A+ and strong communication skills are essential. Competitive salary and benefits provided.
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