Desktop Support Engineer: End-User IT & Incident Management

Millennium Technology Services; Muntinlupa; On-site; PHP 279,000 - 446,400; Full time

Job summary

A technology service provider is looking for a Desktop Support Engineer based in Muntinlupa, Philippines. The ideal candidate will provide complex technical support including installation and configuration of desktops and software, incident management, and asset handling. They should have strong communication skills in English and a background in IT or computer-related programs. This role offers an opportunity to engage with both hardware and software technologies in a dynamic environment.

Qualifications

• Can provide technical support for end-user touch points.
• Knowledge in hardware and software installation and support.
• Basic computer hardware knowledge is required.

Responsibilities

• Provides complex technical support for desktop environments.
• Monitor and respond to incident management tasks.
• Document internal procedures and incident timelines.

Skills

Technical support

Desktop installation

Software configuration

Basic documentation

Oral communication in English

Education

College Level under IT

Job description

A technology service provider is looking for a Desktop Support Engineer based in Muntinlupa, Philippines. The ideal candidate will provide complex technical support including installation and configuration of desktops and software, incident management, and asset handling. They should have strong communication skills in English and a background in IT or computer-related programs. This role offers an opportunity to engage with both hardware and software technologies in a dynamic environment.