Junior IT Specialist - Onsite & Remote Support

Reddimart Multi-Resources Inc.; Quezon City; On-site; PHP 223,200 - 446,400; Full time

Job summary

A tech services company located in Metro Manila is looking for a technical support specialist. The role involves providing technical assistance to employees, troubleshooting IT issues, installing systems, and maintaining network setups. Ideal candidates should have problem-solving skills and a background in IT support. This position offers a dynamic work environment with opportunities for professional growth.

Responsibilities

• Provide technical support to employees (hardware, software, email, internet, printers).
• Troubleshoot and resolve basic IT issues onsite or remotely.
• Install, configure, and maintain computer systems, software, and peripherals.
• Assist in network setup and maintenance (LAN, Wi-Fi, routers).
• Perform regular system checks, updates, and backups.
• Maintain IT inventory (equipment, licenses, accessories).
• Assist in implementing IT security policies and basic data protection.
• Document IT issues, solutions, and procedures.
• Coordinate with vendors or senior IT staff when needed.
• Support new employee IT onboarding (account setup, devices).

Job description

A tech services company located in Metro Manila is looking for a technical support specialist. The role involves providing technical assistance to employees, troubleshooting IT issues, installing systems, and maintaining network setups. Ideal candidates should have problem-solving skills and a background in IT support. This position offers a dynamic work environment with opportunities for professional growth.