DE033457-Instructor Analyst

Accenture PLC; Quezon City; On-site; PHP 600,000 - 800,000; Full time

Job summary

Accenture is seeking an Instructor Analyst to deliver comprehensive training programs, including pre-process and client-specific sessions, as part of a return-to-office setup in Quezon City. The role combines training delivery with coaching, process improvement, and collaboration across teams to ensure high-quality communications and knowledge transfer.

Ideal candidates will have at least 2 years of F&A experience (PTP/RTR/OTC), proven training experience, and proficiency in MS Office.

Qualifications

• At least 2 years of F&A experience, i.e., PTP or RTR or OTC.
• Individual Contributor
• Experience in writing DTPs is preferred
• MS Office proficiency (Excel, PowerPoint)
• Training experience

Responsibilities

• Propose continuous improvements in communications coaching and new hire training processes
• Mentor other employees to provide communication coaching support
• Attend quality calibration calls and provide recommendations
• Provide communication coaching and training support to other businesses

Skills

F&A experience

Training delivery

Mentoring/coaching

DTP writing

MS Office

Individual contributor

Tools

MS Office

Job description

—ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE— POSITION TITLE: Instructor Analyst WORK SETUP: Return to Office OVERALL PURPOSE: Delivers all required training programs that may include end to end new hire training (Pre-Process, Voice and Client-Specific process training), continuous education, company background and industry policies.

RESPONSIBILITIES

• Propose continuous improvements in communications coaching and new hire training processes
• Mentor other employees to provide communication coaching support
• Attend quality calibration calls and provide recommendations
• Provide communication coaching and training support to other businesses

OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Rotation Off Project/Team Location: Quezon City, Cyberpark Tower 3

SKILLS AND QUALIFICATIONS

• At least 2 years of F&A experience, i.e., PTP or RTR or OTC
• Individual Contributor
• Preferred (but not required) / Advantage:
• Experience in writing DTPs
• MS Office proficiency (Excel, PowerPoint)
• Training experience

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.