DE033445-Order to Cash Ops Analyst

8003 Accenture Inc Company; Quezon City; Hybrid; PHP 400,000 - 600,000; Full time

Job summary

Accenture is hiring an Order to Cash Ops Analyst in Quezon City, Philippines. The role operates in a hybrid setup at Quezon Cyberpark Tower 3 and focuses on delivering high-quality training across blended learning environments.

You will master course content, develop materials, mentor colleagues, and support certification journeys while maintaining alignment with SLA requirements and client expectations.

Qualifications

• At least 2 years of relevant experience
• Should consider at least 1 of the following sub-processes: 1. Sales/Order Management 2. Billing 3. Collections 4. Deductions Management 5. Cash Application

Responsibilities

• Train in blended learning including Instructor Led Training (ILT), Virtual Instructor Led Training (V-ILT), and Social Learning methods.
• Mastery of course content and related courseware, certification as appropriate.
• Develop content as appropriate.
• Demonstrate specialist knowledge in assigned curricula areas.
• Regularly provide feedback on content and recommend improvement of courseware.
• Set-up and break-down classroom environment including course specified lab equipment.
• Provide input during course development as Subject Matter Expert (SME).
• Achieve and maintain necessary certifications.
• Achieve and maintain industry certifications in area of specialty mandatory where appropriate.
• Maintain expertise through field experience as needed.
• Conduct assessments (e.g., Kirkpatrick Level 1 and 2) as per SLA and administer pre- and post-training exams/tests as required.
• Act as mentor in obtaining certifications and in overall quality improvement.
• May provide pre-sales guidance and support to customers and/or internal team on appropriate training content and duration for training audiences, as needed.
• May promote all learning services and client\'s educational services.
• May lead or support training on new content or product/course launch initiatives.
• Support supervisor for in-depth content related questions in solution area.
• Promote ways to add value and reduce costs within the team.]
• CoT_job_summary_short":"COMPANY NAME: Accenture","KEY POINTS: Hybrid work setup, Order to Cash Ops Analyst role, Quezon City location"
• job_summary_short":"<p>Accenture is hiring an Order to Cash Ops Analyst in Quezon City, Philippines. The role operates in a hybrid setup at Quezon Cyberpark Tower 3 and focuses on delivering high-quality training across blended learning environments.</p><p>You will master course content, develop materials, mentor colleagues, and support certification journeys while maintaining alignment with SLA requirements and client expectations.</p>
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Job description

POSITION TITLE: Order to Cash Ops Analyst

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

WORK SETUP: Hybrid

OVERALL PURPOSE: Deliver high-quality training to audiences using a variety of media types. Monitor the quality and effectiveness of the learning environment and outcomes, including classroom, courseware/curriculum and instructor readiness, and prepare internal faculty members to conduct session.

RESPONSIBILITIES:

• Train in blended learning environment including Instructor Led Training (ILT), Virtual Instructor Led Training (V-ILT), and Social Learning methods.
• Mastery of course content and related courseware, certification as appropriate.
• Develop content as appropriate.
• Demonstrate specialist knowledge in assigned curricula areas.
• Regularly provide feedback on content and recommend improvement of courseware.
• Set-up and break-down classroom environment including course specified lab equipment.
• Provide input during course development as Subject Matter Expert (SME).
• Achieve and maintain necessary certifications.
• Achieve and maintain industry certifications in area of specialty mandatory where appropriate.
• Maintain expertise through field experience as needed.
• Conduct assessments (e.g., Kirkpatrick Level 1 and 2) as per Service Level Agreements (SLA) and administer pre- and post-training exams/tests as required.
• Act as mentor in obtaining certifications and in overall quality improvement.
• May provide pre-sales guidance and support to customers and/or internal team on appropriate training content and duration for training audiences, as needed.
• May promote all learning services and client's educational services.
• May lead or support training on new content or product/course launch initiatives.
• Support supervisor for in-depth content related questions in solution area.
• Promote ways to add value and reduce costs within the team.

OTHERS:

Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off

Project/Team Location: Quezon Cyberpark Tower 3

SKILL AND QUALIFICATIONS:

• At least 2 years of relevant experience
• Should consider at least 1 of the following sub-processes: 1. Sales/Order Management 2. Billing 3. Collections 4. Deductions Management 5. Cash Application

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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