DE033722-Instructor Analyst

Accenture PLC; Quezon City; Hybrid; PHP 350,000 - 550,000; Full time

Job summary

Accenture PLC in Quezon City is seeking an Instructor Analyst to support data-driven learning initiatives. This hybrid role focuses on analyzing training needs, identifying trends, and shaping programs that improve operational performance.

You will partner with operations, HR, and training teams to turn data into actionable insights through reporting and visualization, ensuring learning interventions align with business goals.

Qualifications

• Minimum 1 year of BPO experience in Training, Operations, or HR Analytics.
• Experience in Training Project Management or Reporting.
• Has conducted or assisted in Training Needs Analysis.
• Involved in training reports or project management tasks.
• Psychometrics background or licensure is a plus.
• Proficient in MS Excel and PowerPoint.

Responsibilities

• Analyze data to identify training needs, trends and gaps impacting performance.
• Support design and delivery of learning programs using data insights, reporting and visualization.
• Collaborate with operations, HR, and training teams to align interventions with business goals.

Skills

BPO experience

Training management

HR analytics

Training needs analysis

Reporting

MS Excel

PowerPoint

Education

Bachelor's degree in Psychology/Behavioral Sciences

Statistics coursework

Tools

MS Excel

PowerPoint

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Instructor Analyst

WORK SETUP: Hybrid

OVERALL PURPOSE: Completed Psychology, Behavioral Sciences, Education, Educational Technology, Human Resource Management, Statistics course or equivalent.

RESPONSIBILITIES: Responsible for analyzing data to identify training needs, trends, and gaps that impact operational performance. This role supports the design and delivery of targeted learning programs by providing actionable insights through data analysis, reporting, and visualization. The analyst will collaborate with operations, HR, training, and other relevant teams to ensure learning interventions align with business objectives and drive measurable outcomes

OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Quezon City, Gateway Tower 2

SKILLS AND QUALIFICATIONS:

• At least 1 year BPO experience in Training, Operations, or HR Analytics
• Experience in Training Project Management or Reporting (Typical training timeline management is okay, reporting training project management is preferred)
• Has conducted or assisted in Training Needs Analysis
• Involved in training reports or project management tasks
• Psychometrics background or licensure is a plus
• MS excel and Powerpoint)

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.