DE033445-Order to Cash Ops Analyst

Accenture PLC; Quezon City; Hybrid; PHP 450,000 - 750,000; Full time

Job summary

Accenture PLC in the Philippines is seeking an Order to Cash Ops Analyst to deliver high‑quality training across blended formats and ensure instructor readiness, courseware quality, and outcomes.

You will master course content, develop materials, act as SME, and support solution-area questions while maintaining certifications. The role operates in a hybrid setup at Quezon Cyberpark, with mid‑shift hours and weekends off.

Qualifications

• At least 2 years of relevant experience.

Responsibilities

• Train in blended learning environment (ILT, V-ILT, Social Learning).
• Mastery of course content and courseware; certification as appropriate.
• Develop content as needed.
• Demonstrate specialist knowledge in curricula areas.
• Provide input during course development as SME.
• Set-up and break-down classroom environment including labs.
• Conduct assessments and pre/post-training exams as required.
• Mentor others in obtaining certifications and quality improvement.
• May provide pre-sales guidance on training content and duration.

Skills

Training delivery

Content development

SME collaboration

Certifications

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Order to Cash Ops Analyst

WORK SETUP: Hybrid

OVERALL PURPOSE:

Deliver high-quality training to audiences using a variety of media types. Monitor the quality and effectiveness of the learning environment and outcomes, including classroom, courseware/curriculum and instructor readiness, and prepare internal faculty members to conduct session.

RESPONSIBILITIES:

• Train in blended learning environment including Instructor Led Training (ILT), Virtual Instructor Led Training (V-ILT), and Social Learning methods.
• Mastery of course content and related courseware, certification as appropriate.
• Develop content as appropriate.
• Demonstrate specialist knowledge in assigned curricula areas.
• Regularly provide feedback on content and recommend improvement of courseware.
• Set-up and break-down classroom environment including course specified lab equipment.
• Provide input during course development as Subject Matter Expert (SME).
• Achieve and maintain necessary certifications.
• Achieve and maintain industry certifications in area of specialty mandatory where appropriate.
• Maintain expertise through field experience as needed.
• Conduct assessments (e.g., Kirkpatrick Level 1 and 2) as per Service Level Agreements (SLA) and administer pre- and post-training exams/tests as required.
• Act as mentor in obtaining certifications and in overall quality improvement.
• May provide pre-sales guidance and support to customers and/or internal team on appropriate training content and duration for training audiences, as needed.
• May promote all learning services and client's educational services.
• May lead or support training on new content or product/course launch initiatives.
• Support supervisor for in-depth content related questions in solution area.
• Promote ways to add value and reduce costs within the team.

OTHERS:

Project Shift Schedule: Mid Shift

Project Rest Day: Weekends Off

Project/Team Location: Quezon Cyberpark Tower 3

SKILL AND QUALIFICATIONS:

At least 2 years of relevant experience

Should consider at least 1 of the following sub-processes:

1. Sales/Order Management
2. Billing
3. Collections
4. Deductions Management
5. Cash Application

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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