Data Navigator, Field Support & Onboarding

IRhythm Technologies Inc.

Mandaluyong

On-site

PHP 400,000 - 560,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

iRhythm Technologies Inc. in Manila is seeking a Data Coordinator, Field Support to deliver accurate, timely operational support. You will handle onboarding, account setup, data maintenance, and quality checks to enable Field Support Reps to focus on customer needs.

The role requires 2+ years in a high-volume environment, strong data accuracy, and Salesforce familiarity. This position offers a stable, full-time schedule in a healthcare-focused tech company, with HIPAA compliance at the core of

Qualifications

2+ years in high-volume operational support or data entry.
Experience entering, validating, and maintaining data with high accuracy.
Knowledge of HIPAA or data privacy is a plus.

Responsibilities

Serve as the operational support partner for the Field Support team by executing onboarding, account setup, user setup, routine account maintenance, and other transactional activities.
Collect, enter, validate, and maintain customer information in Salesforce and other internal systems, ensuring data accuracy and compliance.
Review requests for completeness, reconcile data discrepancies across systems, and resolve issues prior to account activation.
Manage work through queues and tickets, communicate status, and meet service level expectations.
Prepare, maintain, and distribute standard reports and data extracts for Field Support, Sales, and leadership.
Identify process issues and support SOP improvements, testing, and workflow enhancements.