Customs/Import Documentation Officer

PrimeAlliance; Mandaluyong; On-site; PHP 201,000 - 357,000; Full time

Job summary

PrimeAlliance is seeking a Customs/Import Documentation Officer in Metro Manila to prepare, review, and file import documents, ensuring smooth customs clearance and compliant processing. You will coordinate with brokers, shippers, and suppliers to meet deadlines and maintain accurate records throughout the import cycle.

The role emphasizes attention to detail, ability to manage multiple tasks, and collaboration with internal teams.

Qualifications

• Bachelor of Science in Customs Administration required.
• Fresh graduates welcome; import documentation experience is a plus.
• Willing to work Monday to Friday.
• Knowledge of Philippine customs procedures and Bureau of Customs requirements preferred.
• Proficient in Excel and Word.
• Strong attention to detail and ability to maintain records.

Responsibilities

• Prepare, review, and organize import documents such as invoices, packing lists, bills of lading and origin certificates.
• Coordinate with customs brokers, shipping lines, and suppliers to ensure timely clearance.
• Verify documents meet regulatory requirements and deadlines; report discrepancies.
• Maintain organized records of import transactions and supporting docs.
• Provide updates to management on shipment status, delays, and documentation concerns.
• Assist in processing permits, clearances, and other docs for release of imports.

Skills

Import documentation

Attention to detail

Record keeping

Communication

Time management

Education

BSCA (Bachelor of Science in Customs Administration)

Tools

Microsoft Excel

Microsoft Word

Job description

Job Summary

The Customs/Import Documentation Officer is responsible for preparing, reviewing, processing, and maintaining import-related documents to ensure the smooth and timely clearance of imported goods through customs. The role involves coordinating with customs brokers, shipping lines, freight forwarders, suppliers, and relevant government agencies to ensure compliance with applicable customs regulations, import procedures, and company policies.

Key Responsibilities

1. Import Documentation

   • Prepare, review, and organize import documents, including commercial invoices, packing lists, bills of lading, certificates of origin, and other required shipping documents.

   • Ensure the accuracy and completeness of all import documentation before submission.

   • Monitor the status of import shipments and ensure that documents are submitted within required deadlines.

   • Maintain organized records of import transactions and supporting documents.

2. Customs Clearance and Compliance

   • Coordinate with customs brokers and relevant parties regarding customs declarations, import permits, duties, taxes, and shipment clearance.

   • Assist in ensuring compliance with Bureau of Customs (BOC) regulations and other applicable Philippine import requirements.

   • Verify that import documents meet regulatory requirements and report discrepancies or missing documents for immediate resolution.

   • Assist in processing permits, clearances, and other documentation required for the release of imported goods.

3. Coordination and Communication

   • Communicate with suppliers, shipping lines, freight forwarders, customs brokers, and internal departments regarding shipment schedules and documentation requirements.

   • Follow up on pending documents, shipment arrivals, customs examinations, and cargo release schedules.

   • Provide timely updates to management regarding shipment status, delays, and documentation concerns.

4. Monitoring and Reporting

   • Track incoming shipments from dispatch to customs clearance and final delivery.

   • Monitor deadlines to minimize delays, storage charges, demurrage, and other avoidable expenses.

   • Prepare shipment status reports and maintain accurate import documentation records.

   • Escalate customs-related issues, incomplete requirements, and shipment delays to the appropriate personnel.

5. Administrative Duties

   • Perform filing, encoding, scanning, and data entry related to import transactions.

   • Assist in verifying customs duties, taxes, freight charges, and other import-related expenses against supporting documents.

   • Perform other duties related to import documentation and logistics as assigned by management.

Qualifications and Requirements:

• Graduate of Bachelor of Science in Customs Administration (BSCA).

• Willing to work on a Monday to Friday schedule.

• Fresh graduates are welcome to apply; experience in import documentation, customs processing, freight forwarding, or logistics is an advantage.

• Knowledge of Philippine customs procedures, import regulations, and Bureau of Customs (BOC) requirements is preferred.

• Familiarity with import documents, including commercial invoices, packing lists, bills of lading, and import permits.

• Proficient in Microsoft Office applications, particularly Excel and Word.

• Strong attention to detail and ability to maintain accurate records.

• Good organizational, communication, and coordination skills.

• Ability to manage multiple tasks and meet strict deadlines.

• Honest, responsible, proactive, and capable of working independently and with a team.