Importation Officer

ZUS Coffee Philippines; Metro Manila; On-site; PHP 335,000 - 558,000; Full time

Job summary

ZUS Coffee Philippines in Metro Manila is seeking a dedicated Logistics/Customs Coordinator to manage end-to-end import/export documentation, customs procedures, and freight coordination. You will liaise with brokers, ensure compliance, and maintain audit-ready records.

The role requires strong attention to detail, excellent communication, and collaboration with warehousing and trucking partners. Proficiency in MS Office is expected.

Qualifications

• Graduate of Customs Administration – LCB is a must.
• Experience in import/export documentation and customs procedures
• Experience in lodgments entries and customs processing
• Knowledgeable in customs clearance documentation and shipping requirements
• With experience in freight booking, trucking and WH coordination.
• Proficient in Microsoft Office applications
• Strong attention to detail and organizational skills
• Good communication and coordination abilities

Responsibilities

• Track global shipments, book freight services, and coordinate arrival schedules with warehouses, truckers, and port authorities.
• Review commercial shipping documents (INVOICE, PL, BL, COO and other related shipping documents for importation). Ensure import compliance with trade laws, tariffs, and customs regulation. Secure import permits and clearances from local regulatory bodies (such as the FDA, BOC, or DTI).
• Liaise with customs brokers (if needed), verify computation of duties, taxes and HS CODES, ensuring import compliance and audit documentation compliance with BOC/PCAG.
• Maintain audit-ready tracking logs, documents, and cost reports.
• Review cost structures to identify opportunities for savings and operational improvement.
• Collaborate with internal teams to anticipate material requirements, and to address import-related concerns.

Skills

Attention to detail

Good communication

Coordination

Problem solving

Reliability

Discretion

MS Office

Import/export documentation

Customs procedures

Freight booking

Education

Graduate of Customs Administration – LCB is a must.

Tools

Microsoft Office

Job description

• SHIPMENT AND LOGISTICS: Track global shipments, book freight services, and coordinate arrival schedules with warehouses, truckers, and port authorities.


• Documentation & Compliance: Review commercial shipping documents (INVOICE, PL, BL, COO and other related shipping documents for importation). Ensure import compliance with trade laws, tariffs, and customs regulation. Secure import permits and clearances from local regulatory bodies (such as the FDA, BOC, or DTI).


• Brokerage & Financials: Liaise with customs brokers (if needed), verify computation of duties, taxes and HS CODES, ensuring import compliance and audit documentation compliance with BOC/PCAG. Zero Demurrage charges with all importation.


• Record Keeping: Maintain audit-ready tracking logs, documents, and cost reports.


• Cost savings: Review cost structures to identify opportunities for savings and operational improvement.


• Collaboration: Collaborate with internal teams to anticipate material requirements, and to address import-related concerns.

JOB COMPETENCIES/REQUIREMENTS:

Qualifications:

• Graduate of Customs Administration – LCB is a must.


• With experience in import/export documentation and customs procedures


• Experience in lodgments entries and customs processing


• Knowledgeable in customs clearance documentation and shipping requirements


• With experience in freight booking, trucking and WH coordination.


• Proficient in Microsoft Office applications


• Strong attention to detail and organizational skills


• Good communication and coordination abilities

Preferred Skills & Attributes:

• Reliability and punctuality – consistently meet deadlines.


• Attention to detail – Ensures correct shipment entries.


• Customer service orientation – interacts professionally with clients and company representatives.


• Problem-solving – quickly adapts to unexpected delays or changes in schedules.


• Discretion – maintains confidentiality of sensitive documents or packages.