Import Documentation
- Prepare and process necessary import documents (e.g., Bill of Lading, Commercial Invoice, Packing List, Import Permit, etc.).
- Ensure all documents are compliant with Philippine import regulations and customs laws.
Customs Compliance
- Coordinate with customs brokers to ensure all shipments comply with the Bureau of Customs (BOC) regulations.
- Keep updated on import-related regulations, taxes, tariffs, and duties.
- Resolve issues related to customs clearance and ensure timely release of goods.
Inventory Management
- Track the status of incoming shipments and manage inventory records.
- Coordinate with warehouse staff to ensure proper storage and timely delivery of imported goods.
Vendor and Supplier Coordination
- Liaise with international suppliers and vendors to ensure proper order processing, shipment schedules, and logistics coordination.
- Verify and follow up on shipment details, including terms of delivery and payment.
Logistics Management
- Coordinate with freight forwarders and shipping companies for the transport of goods.
- Ensure goods are delivered on time and within budget by tracking shipments and resolving any delays.
Cost Control
- Monitor import costs and work to minimize expenses through efficient processes and negotiation with suppliers or shipping partners.
- Review import invoices to ensure accuracy in charges and payment terms.
Reporting
- Maintain records of import transactions, including costs, shipment details, and customs clearance status.
- Prepare reports for management on the status of imports, potential issues, and cost savings.
Risk Management
- Identify potential risks in the importation process (e.g., delays, cost overruns, damage to goods) and propose solutions.
- Ensure compliance with health and safety regulations, particularly for regulated goods (e.g., food, chemicals, medicines).
Customer Service
- Communicate with internal teams and external stakeholders regarding the status of import shipments and any issues that arise.
- Provide excellent customer service by addressing concerns related to product arrival and import status.
Qualifications
Education:
- Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics, Customs Administration, or any related field.
Work Experience:
- At least 1-2 years of experience in importation, logistics, supply chain management, or a related field is preferred.
- Experience with customs clearance and knowledge of Philippine import regulations is highly desirable.
Skills and Competencies:
- 1. Knowledge of Import Regulations:
- • Strong understanding of Philippine Bureau of Customs (BOC) rules and regulations.
- • Familiarity with international shipping terms (Incoterms) and import/export documentation.
- 2. Communication Skills:
- • Effective verbal and written communication skills in English and Filipino to coordinate with suppliers, customs, and internal teams.
- 3. Attention to Detail:
- • Ability to manage multiple tasks, check documents for accuracy, and ensure compliance with regulations.
- 4. Problem-Solving Skills:
- • Ability to identify and resolve issues related to imports, such as shipment delays, discrepancies in documentation, and unexpected costs.
- 5. Time Management:
- • Ability to manage deadlines and prioritize tasks to ensure the timely arrival of goods.
- 6. Computer Skills:
- • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- • Familiarity with logistics management software or ERP systems is a plus.
- 7. Customer Orientation:
- • Strong customer service skills, both internally (with colleagues) and externally (with suppliers and stakeholders).
- 8. Negotiation Skills:
- • Ability to negotiate favorable terms with vendors, shipping companies, and other partners to reduce import costs.
Personal Attributes
- • High level of integrity and reliability.
- • Proactive attitude with a strong sense of responsibility.
- • Ability to work under pressure and handle stressful situations.
- • Certification in Customs Brokerage or knowledge of the Philippine customs processes is a plus.
- • Familiarity with HS Code classification and tariff systems.
- • Experience in handling specific types of goods (e.g., perishable items, pharmaceuticals, electronics, etc.) is advantageous.