Customs Clearance Supervisor / Manager

JS Global HR Services Corp.; Manila; On-site; PHP 558,000 - 781,200; Full time

Job summary

A logistics service provider in Metro Manila is seeking a Customs Clearance Manager to oversee the customs clearance process, lead the operations team, and liaise with government agencies for compliance. The ideal candidate will hold a bachelor's degree and have at least 5 years of experience in customs brokerage, along with excellent leadership and problem-solving skills. This position offers a chance to work within a reputable organization.

Qualifications

• Minimum of 5 years of experience in customs clearance and brokerage.
• Must be a licensed Customs Broker (LCB), which is a huge advantage.
• Expert knowledge of BOC processes and import regulations.

Responsibilities

• Oversee the entire customs clearance process for shipments.
• Lead and mentor the clearance operations team.
• Liaise with the Bureau of Customs and government agencies.

Skills

Leadership

Communication

Problem-solving

Customs software proficiency

Network with Bureau of Customs

Education

Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management

Tools

Customs software

MS Office applications

Job description

Responsibilities

• Manage and oversee the entire customs clearance process for all company shipments.
• Lead, train, and mentor the clearance operations team.
• Serve as the primary point of contact for liaising with the Bureau of Customs (BOC), brokers, and other government agencies (e.g., FDA, DA, LTO).
• Resolve any customs-related issues, holds, or discrepancies promptly and effectively.
• Ensure strict compliance with all import regulations, tariff codes, and customs procedures.
• Review and approve all submitted import entries and documentation for accuracy.
• Develop and implement efficient clearance workflows and standard operating procedures (SOPs).
• Stay updated on changes in customs laws, regulations, and procedures.

Job Requirements

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 5 years of proven experience in customs clearance and brokerage in the Philippines.
• Must be a licensed Customs Broker (LCB) — this is a huge advantage.
• Expert knowledge of BOC processes, import regulations, and tariff classification.
• Strong relationships and network within the Bureau of Customs is highly preferred.
• Excellent leadership, communication, and problem-solving skills.
• Proficient in Customs software and MS Office applications.
• Fluent in English and Filipino (Tagalog).