On-site - Makati 3-5 Yrs Exp Bachelor Full-time
Job Description
- To supervise employees and oversee requirements of the Department.
- To ensure that quality service provided to all Customers.
- To ensure that the department is performing based on quality standards.
- To ensure customer satisfaction at all times.
- To act as Officer in Charge in the absence of Department Manager.
Duties and Responsibilities
A. Duties
- Ensure that import documents are transmitted to Coordinators and or customs representative are on time.
- Ensure that the import shipments properly handled and delivered to clients on time or based on customer’s requirements.
- Ensure commitment to customers’ requirements or logistics plan.
- Follows up and monitors status of shipments from Coordinators or Customs representative.
- Reports status of shipment to clients as may be required.
- Reports to Dept. Manager administrative and operational concerns of the department.
- Ensure that request for cash advances are prepared and liquidations submitted on time.
- Monitors and checks reports or statistics required by Department Manager.
- Assists in marketing and preparation of rates to clients.
- Oversees the other requirements of the department in behalf of the Department Manager.
B. Responsibilities
- Ensure that delivery of service is met based on quality standards.
- Informs and updates clients of new rules and regulations of the Bureau of Customs and other government agencies.
- Assists client with their problem with Bureau of Customs and other government agencies.
- Checks and monitors if billing or invoices prepared and submitted to clients on schedule.
- Ensures availability of equipment from contractors if it cannot be sourced within the company.
- Meets with government agencies or offices regarding clearances or permits needed for the release of shipments especially special cargoes.
- Attends meetings and seminars pertaining to current issues or procedures related to work.
- Coordinates with in-plants, satellite offices or branches on shipment requirements and status.
- Coordinates and schedules payment of some accounts payable.
- Attend meetings on behalf of Department Manager.
- Performs other functions as required by Management.
C. Authority
- Checks and signs Leaves on company’s business form submitted by the staff of the department.
- Checks and signs Requests for Cash Advance and Liquidation of Cash advance submitted by the Customs Representative in behalf of Department Manager.
- Checks and signs Service Information Sheets and Invoices in behalf of Department Manager.
- Signs proposal or quotation in behalf of Department Manager.
D. Relationships (Coordination with other parties)
- Bureau of Customs
- Department of Finance
- Other Government Agencies
- Banks
- LBC Express, Inc.
- Keep abreast with systems development affecting job performance.
- Performs other related functions that maybe assigned by superior from time to time.
- To comply quality responsibilities defined in quality manual.
F. Records Management
- Files suppliers and sub-contractors charges for the preparation of billings.
- Files rates and communication regarding shipments.
- Other requirements of ISO.
Qualifications
A. Education
- Must be a graduate of any 4 – 5 year course.
- Preferably a BS Customs Administration graduate.
- Must have a thorough knowledge of such field as accounting, mathematics, engineering, finance and management.
B. Experience
- Must have adequate knowledge of Customs Procedures, shipping, Supply chain and logistics Management.
C. Special Qualities and Skills
- Must be knowledgeable in computer operation and application.
- Must possess good communication skills.
- Must be willing to work under pressure.
- Must know how to manage time and delegate work efficiently.
- Must have good personal relationship.
- Must be of strong character and able to lead.
Note: If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately.