Customer Support Specialist - Onsite

Neksjob Philippines; Taguig; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO

Other Benefits

Career Growth

Team Environment

Fun Atmosphere

Job summary

Neksjob Philippines is seeking a Customer Service Representative to support customers via phone, email, and chat. You will provide product information, address inquiries, and resolve technical issues while maintaining accurate records.

The ideal candidate has at least 6 months in a call center, is SH/SHS graduate, and can work on site with basic computer skills and excellent communication abilities.

Qualifications

• 6 months call center experience or more.
• SH/SHS graduate required.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Handle inbound calls and assist customers with account details, product inquiries, and order updates.
• Clearly explain company policies, services, and account options to customers.
• Troubleshoot and resolve issues in a professional manner.
• Aim for first-contact resolution and maintain accurate customer records.

Skills

Call center experience

Good communication

Basic computer skills

Education

SH/SHS Grad

Job description

Neksjob Philippines is seeking a Customer Service Representative to support customers via phone, email, and chat. You will provide product information, address inquiries, and resolve technical issues while maintaining accurate records.

The ideal candidate has at least 6 months in a call center, is SH/SHS graduate, and can work on site with basic computer skills and excellent communication abilities.