Onsite BPO Customer Service Rep - Paid Training & Growth

Neksjob Philippines; Baco; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Customer Service Representative to assist customers via phone, email, and chat. You will troubleshoot technical concerns, answer inquiries, and provide accurate product information, requiring clear communication and active listening.

On-site role with paid training, bonuses, and benefits (HMO and other offerings). Ideal candidates have at least 6 months call center experience, SH/SHS grad, and basic computer literacy.

Qualifications

• At least 6 months call center experience.
• SH/SHS Grad.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Good communication

Active listening

Education

SH/SHS Grad

Tools

Basic computer literacy

Job description

Neksjob Philippines is seeking a Customer Service Representative to assist customers via phone, email, and chat. You will troubleshoot technical concerns, answer inquiries, and provide accurate product information, requiring clear communication and active listening.

On-site role with paid training, bonuses, and benefits (HMO and other offerings). Ideal candidates have at least 6 months call center experience, SH/SHS grad, and basic computer literacy.