Tech Support Customer Service Rep – Onsite Manila, Flexible Shifts

Telesys BPO; Manila; On-site; PHP 284,356 - 340,603; Full time

Benefits offered by this job

Commission

Performance Bonus

Health Insurance

HMO

30K Sign-On Bonus

Job summary

A leading BPO company in Manila is urgently hiring Customer Service Representatives for tech support. This role offers a competitive salary of up to 28K monthly and requires no prior BPO experience. Candidates must be at least 18 years old and have completed high school. The position involves addressing customer inquiries, maintaining records, and ensuring compliance with company policies. Flexible shifts are available.

Qualifications

• Applicants must be at least 18 years old and have completed high school under the old curriculum.
• No prior BPO experience is needed, making this a great opportunity for first-time job seekers.
• Candidates must also be willing to work onsite.

Responsibilities

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues by offering precise and helpful information.
• Keep thorough records of customer interactions, including call logs and any follow-up actions.
• Follow all company policies, procedures, and regulatory guidelines.
• Ensure all customer interactions align with company standards and legal obligations.

Job description

A leading BPO company in Manila is urgently hiring Customer Service Representatives for tech support. This role offers a competitive salary of up to 28K monthly and requires no prior BPO experience. Candidates must be at least 18 years old and have completed high school. The position involves addressing customer inquiries, maintaining records, and ensuring compliance with company policies. Flexible shifts are available.