Customer Support Pro: Onsite with Training & Perks
Alorica Philippines
14 days+
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Benefits offered by this job
Job summary
A leading outsourcing company in the Philippines is seeking customer service representatives to assist with customer inquiries and provide effective solutions. No prior BPO experience is required, as comprehensive training will be provided. Ideal candidates will enjoy a supportive work environment and have opportunities for performance bonuses, paid training, and vacation leave. The company welcomes fresh graduates and individuals looking to build a career in customer service. Competitive salary packages plus incentives are offered.
Qualifications
- Fresh graduates and those with no BPO experience are welcome to apply.
- Must possess strong problem-solving and technical skills.
- Ability to work onsite with a supportive team.
Responsibilities
- Answer customer inquiries via phone, email, or chat.
- Resolve complaints and provide effective solutions.
- Process orders, payments, and refunds.
- Assist with product and service support.
- Maintain accurate customer records in the system.
- Coordinate with other teams for issue resolution.
Skills
English Language
Customer Service
Problem Solving
Team Player
Strong Work Ethic
Technical Skills
People Skills
Call Centre Experience
Organizational Skills
Interpersonal Skills
Education
High School Graduate
College Undergraduate
Vocational Graduate
Job description
A leading outsourcing company in the Philippines is seeking customer service representatives to assist with customer inquiries and provide effective solutions. No prior BPO experience is required, as comprehensive training will be provided. Ideal candidates will enjoy a supportive work environment and have opportunities for performance bonuses, paid training, and vacation leave. The company welcomes fresh graduates and individuals looking to build a career in customer service. Competitive salary packages plus incentives are offered.
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