Customer Care Specialist — Flexible Hours

E-Solutions IT Services; Taguig; Sur place; PHP 279 000 - 390 600; Plein temps

Résumé du poste

A leading IT services company in Metro Manila is looking for a customer service representative. You will handle phone, chat, and email inquiries, resolve customer issues, and provide product information. Candidates should have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced setting. Experience in BPO is preferable but not required. This role requires working flexible schedules to meet customer needs.

Qualifications

• At least 1 year BPO experience preferred but not required.
• Strong communication skills.
• Customer-focused with a positive attitude.

Responsabilités

• Handle inbound and outbound customer inquiries via phone, chat, or email.
• Resolve customer concerns efficiently and professionally.
• Provide product/service information and basic troubleshooting when needed.

Connaissances

Strong communication skills

Problem-solving skills

Customer-focused attitude

Ability to multitask

Description du poste

A leading IT services company in Metro Manila is looking for a customer service representative. You will handle phone, chat, and email inquiries, resolve customer issues, and provide product information. Candidates should have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced setting. Experience in BPO is preferable but not required. This role requires working flexible schedules to meet customer needs.