Customer Support Specialist | Multichannel CSR

Dynamic Talent Solutions; Anda; On-site; PHP 240,000 - 300,000; Full time

Job summary

Dynamic Talent Solutions in the Philippines is seeking a Customer Service Representative to assist customers via phone, email, chat, or other channels, addressing inquiries, concerns, and complaints with professionalism.

The ideal candidate has at least HS or college level, 1 year in a BPO, and strong communication skills. This role focuses on resolving issues, providing accurate product information, and ensuring customer satisfaction.

Qualifications

• HS/College level education is acceptable.
• 1 year of BPO experience (any account).
• Good communication skills.

Responsibilities

• Assist customers with inquiries, concerns, and complaints via phone, email, chat, or other channels.
• Resolve customer issues and provide accurate information about products and services.
• Strive to achieve customer satisfaction and positive outcomes.

Education

HS/ College level

Job description

Dynamic Talent Solutions in the Philippines is seeking a Customer Service Representative to assist customers via phone, email, chat, or other channels, addressing inquiries, concerns, and complaints with professionalism.

The ideal candidate has at least HS or college level, 1 year in a BPO, and strong communication skills. This role focuses on resolving issues, providing accurate product information, and ensuring customer satisfaction.