Customer Support Specialist — Flexible Hours

Recruitify_HR; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service recruitment company in Metro Manila is seeking a customer service representative to handle inbound and outbound calls, providing excellent service and resolving customer issues. The ideal candidate will have a bachelor's degree and 1-3 years of experience in a call center environment. Strong communication skills and the ability to manage multiple tasks are essential in this fast-paced role that may include flexible schedules.

Qualifications

• 1-3 years of experience in a call center or customer service role.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Empathetic, patient, and customer-oriented.

Responsibilities

• Provide excellent customer service through effective communication.
• Handle inbound and outbound calls professionally.
• Document customer interactions and transactions accurately.

Skills

Strong verbal communication

Strong written communication

Problem-solving skills

Empathy

Customer-oriented

Education

Bachelor's degree in a relevant field

Job description

A customer service recruitment company in Metro Manila is seeking a customer service representative to handle inbound and outbound calls, providing excellent service and resolving customer issues. The ideal candidate will have a bachelor's degree and 1-3 years of experience in a call center environment. Strong communication skills and the ability to manage multiple tasks are essential in this fast-paced role that may include flexible schedules.