Customer Support Specialist - Call Center

Neksjob Philippines; Pampanga; On-site; PHP 304,668 - 364,932; Full time

Job summary

Neksjob Philippines is seeking a Customer Service Representative to handle inbound calls, resolve issues, and ensure customers leave satisfied. This virtual processing role offers a 30k monthly pay and requires a friendly, professional approach.

You will manage accounts, update service requests, and keep detailed records while following scripts and performance targets. On-site work is required for this position, with a focus on serving customers across our platforms.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• Education: High school or senior high school graduate.

Responsibilities

• Handle incoming calls with a friendly and professional attitude.
• Clearly explain our products and services to customers.
• Resolve problems accurately and as fast as possible.
• Manage account updates, service requests, and other tasks.
• Keep detailed records of every customer interaction.
• Stick to company policies, scripts, and performance targets.

Skills

Call center experience

Education

High school diploma

Job description

Neksjob Philippines is seeking a Customer Service Representative to handle inbound calls, resolve issues, and ensure customers leave satisfied. This virtual processing role offers a 30k monthly pay and requires a friendly, professional approach.

You will manage accounts, update service requests, and keep detailed records while following scripts and performance targets. On-site work is required for this position, with a focus on serving customers across our platforms.