Customer Service Specialist - Virtual, Paid Training

Neksjob Philippines; Davao del Sur; Presencial; PHP 304.668 - 364.932; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Descripción de la vacante

Neksjob Philippines invites applications for a Customer Service Representative - Virtual Process. You will handle inbound calls, answer questions, and resolve issues to ensure customers hang up satisfied.

The role requires at least 6 months call center experience, a high school graduate, and basic computer literacy; on-site work is required. Training is paid, with HMO and other benefits, in a friendly team environment.

Formación

• At least 6 months call center experience.
• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsabilidades

• Handle calls with a friendly and professional attitude.
• Clearly explain our products and services to customers.
• Resolve problems accurately and as fast as possible.
• Manage account updates, service requests, and other tasks.
• Keep detailed records of every customer interaction.
• Stick to company policies, scripts, and performance targets.

Conocimientos

Call center experience

Educación

High School Diploma or equivalent

Descripción del empleo

Neksjob Philippines invites applications for a Customer Service Representative - Virtual Process. You will handle inbound calls, answer questions, and resolve issues to ensure customers hang up satisfied.

The role requires at least 6 months call center experience, a high school graduate, and basic computer literacy; on-site work is required. Training is paid, with HMO and other benefits, in a friendly team environment.