Customer Service Specialist - Virtual, Paid Training

Neksjob Philippines; Davao del Sur; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines invites applications for a Customer Service Representative - Virtual Process. You will handle inbound calls, answer questions, and resolve issues to ensure customers hang up satisfied.

The role requires at least 6 months call center experience, a high school graduate, and basic computer literacy; on-site work is required. Training is paid, with HMO and other benefits, in a friendly team environment.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsibilities

• Handle calls with a friendly and professional attitude.
• Clearly explain our products and services to customers.
• Resolve problems accurately and as fast as possible.
• Manage account updates, service requests, and other tasks.
• Keep detailed records of every customer interaction.
• Stick to company policies, scripts, and performance targets.

Skills

Call center experience

Education

High School Diploma or equivalent

Job description

Neksjob Philippines invites applications for a Customer Service Representative - Virtual Process. You will handle inbound calls, answer questions, and resolve issues to ensure customers hang up satisfied.

The role requires at least 6 months call center experience, a high school graduate, and basic computer literacy; on-site work is required. Training is paid, with HMO and other benefits, in a friendly team environment.