Customer Service Pro: Fast, Friendly Virtual Support

Neksjob Philippines; Davao del Sur; On-site; PHP 284,580 - 385,020; Full time

Benefits offered by this job

Paid Training

HMO

Fun and Supportive Team Environment

Other Benefits

Job summary

Neksjob Philippines is seeking a Customer Service Representative for Virtual Process to support customers with friendly, step-by-step assistance. You’ll handle calls, explain products and services, and resolve problems to ensure a positive experience.

The role requires at least 6 months of call center experience, willingness to work on site in Davao del Sur, and basic computer literacy. Training is provided, with competitive monthly pay and benefits.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsibilities

• Answer phone calls in a polite and professional way.
• Give customers clear information about what we offer.
• Fix customer issues quickly and correctly.
• Help with account changes, service requests, and other tasks.
• Keep accurate notes of all customer conversations.
• Follow company guidelines, scripts, and performance goals.

Skills

Call center experience

Customer service

Communication

Education

High school or senior high school graduate

Tools

Basic computer literacy

Job description

Neksjob Philippines is seeking a Customer Service Representative for Virtual Process to support customers with friendly, step-by-step assistance. You’ll handle calls, explain products and services, and resolve problems to ensure a positive experience.

The role requires at least 6 months of call center experience, willingness to work on site in Davao del Sur, and basic computer literacy. Training is provided, with competitive monthly pay and benefits.