Customer Experience Specialist

Neksjob Philippines; Baguio; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Paid Training

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is looking for friendly Call Center Agents to join our on-site team in the Philippines. You will be the voice of the company, assisting customers with questions, product information, and issues that come up.

Key duties include handling inbound calls, providing clear explanations, resolving problems quickly, helping with account changes, and accurately documenting calls. We offer paid training, bonuses, HMO, and career growth opportunities in a supportive team environment.

Qualifications

• High school graduate required.
• Basic computer literacy is a must.
• Strong verbal and written communication skills.

Responsibilities

• Handle inbound calls with a friendly, professional attitude.
• Provide clear product information and explanations.
• Resolve customer issues promptly and accurately.
• Assist customers with account or plan changes.
• Document each call and update records accordingly.

Skills

Good communication skills

Basic computer literacy

Education

SH/SHS Grad

Job description

Neksjob Philippines is looking for friendly Call Center Agents to join our on-site team in the Philippines. You will be the voice of the company, assisting customers with questions, product information, and issues that come up.

Key duties include handling inbound calls, providing clear explanations, resolving problems quickly, helping with account changes, and accurately documenting calls. We offer paid training, bonuses, HMO, and career growth opportunities in a supportive team environment.