Onsite Customer Service Agent — Makati (Shift)

J-K Network Services; Makati; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Government mandated benefits

Salary Increase

HMO

Vacation Leave Credits

Sick Leave Credits

Job summary

A leading BPO company in Makati is seeking a Customer Service Agent to manage customer calls and inquiries regarding their products and services. Ideal candidates should hold a Bachelor's degree in Business Management or any related field, along with notable communication skills and customer service experience. This role is full-time with a shifting schedule and offers competitive benefits, including salary increases and healthcare coverage.

Qualifications

• Open for undergraduates.
• At least 1 year of customer service or BPO experience is a plus.
• Willing to work onsite.

Responsibilities

• Handle customer calls and inquiries regarding products and services.
• Ensure proper documentation of inquiries.
• Respond to customer inquiries via email or other channels.
• Maintain professionalism while engaging with customers.
• Build good relationships with customers.

Skills

Customer service experience

Communication skills

Professionalism

Education

Bachelor's degree in Business Management or any course

Job description

A leading BPO company in Makati is seeking a Customer Service Agent to manage customer calls and inquiries regarding their products and services. Ideal candidates should hold a Bachelor's degree in Business Management or any related field, along with notable communication skills and customer service experience. This role is full-time with a shifting schedule and offers competitive benefits, including salary increases and healthcare coverage.